Back
What makes your company stand out?
This moving company has not yet answered this question.
Services
International removals
About
Removals.co.uk provides local, national and international moving services, helping a profusion of domestic, commercial and corporate clients relocate every single year
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
This moving company has not yet answered this question.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
267
Sirelo and Google reviews
0% of the users recommend this removal company
E.T.
August 7, 2021
on Sirelo
ON THE MORNING OF COLLECTING OUR PERSONAL BELONGINGS, TWO MEN ARRIVED WITH A SMALLISH VAN, IMMEDIATELY WE THOUGHT THAT THEY DID NOT GOING TO MAKE IT IN ONE TRIP, AS THE CONTENTS WERE SUPPOSED TO BE STORED IN THEIR UNIT FOR A DAY OR TWO TO THEN BE LOADED INTO A SHIPPING CONTAINER... WE WERE RIGHT, THEY COULD NOT MAKE IN ONE TRIP, SO THEY CALLED ANOTHER DRIVER WITH A RENT A VAN.... IN FAIRNESS, WE DID NOT REALISED HOW MUCH LOAD WE HAD... ANYWAY, THIS SECOND DRIVER AND VAN ARRIVED AND THE VERY FIRST THING THAT HE DID WAS DRAGGING OUR WHITE LEATHER KING SIZE BED FRAME INSIDE THE VAN SCRATCHING IT ALL OVER ONE SIDE...WHILE MY WIFE WATCHED ASTONISHED THROUGH THE WINDOW, ALSO THE TWO MEN LOOKED AT THIS AND SAID ABSOLUTELY NOTHING!... OUR VERY EXPENSIVE WHITE AND GREY THREE PIECE LOUNGE FURNITURE WAS JUST LOADED INSIDE THE VAN WITH A COUPLE OF BLANKETS OVER, AND WERE WE COMPLAINED ABOUT IT, AS WE DID PAID OVER £. 1,200 FOR THOSE PIECES, THEY TOLD US THAT THEY RUN OUT OF PROPER FILM, AND THAT THE FURNITURE WILL BE THEN PROPERLY WRAPPED FOR EXPORT AT THEIR WAREHOUSE.... THAT TURNED OUT TO BE A LIE, BECAUSE A MONTH LATER WE RECEIVED THE SHIPPING CARGO IN TENERIFE WITH BOXES ALL OVER THE FURNITURE, THE SCRATCHED BED FRAME AND MATTRESS AND THE THREE PIECE SUITE.... THE TALL PIECE OF FURNITURE LOUNGE THAT WAS OVER £.700 WAS SCRATCHED AND CHIPPED!!!!! THE INSURANCE COMPANIES ARE NO MORE NO LESS A CLUB OF THIEVES IN SUIT AND TIES, SO YOU PEOPLE CAN JUST IMAGINE IF THEY ARE GOING TO PAY OUT.... IT WILL ALWAYS GOING TO BE OUR OWN PROBLEM, OUR OWN FAULT, OUR OWN STUPIDITY TO EVER TAKING OUT AN INSURANCE... ANYWAY, THE SURPRISE BEFORE THE SCRATCHES AND THE CHIPS ON FURNITURE, ARRIVED WHEN THE “ NATIONAL REMOVALS AND STORAGE LIMITED COMPANY FROM WALSALL”. PARTNERED WITH “WILLMOVE UK” IN TENERIFE.... THE COMPANY WERE INCREDIBLY UNRELIABLE .... ONE YOUNG FACE OXFORD UNIVERSITY TYPE LAD FIGURED IN CHARGE OF THIS OPERATION TOGETHER WITH ANOTHER YOUNG LAD “SPAIN GOT TALENT” LOOK, NEVER MET EITHER, JUST COMMUNICATED BRIEFLY ON WHATSAPP AND EMAILS....WHEN THEY REMEMBERED TO DO IT....
ASKING FOR DOCUMENTS AND STUFF FOR THE CUSTOMS, THAT WE BELIEVE THEY ALREADY RECEIVED FROM THE UK TRANSPORT COMPANY.... FINALLY, ALMOST AT THE END, THE FATHER FIGURE OF THE WILLMOVE COMPANY APPERARED ON THE EMAILS SCENE DEMANDING 540 EUROS FOR CUSTOMS CHARGES...... NO REASON, NO DETAILS OF WHY THIS PAYMENT....JUST 540 EUROS IN TAXES AT THE PORT.... MAKING A TOTAL COST FROM DERBY TO TENERIFE OVER SIX THOUSAND EUROS..... AND WE THOUGHT THAT WE WERE IN THE HANDS OF A COMPETITIVE COMPANY....
PLEASE PEOPLE, DO YOUR RESEARCH... READ THE COMPANIES REVIEWS.... BE AWARE.Read more
ASKING FOR DOCUMENTS AND STUFF FOR THE CUSTOMS, THAT WE BELIEVE THEY ALREADY RECEIVED FROM THE UK TRANSPORT COMPANY.... FINALLY, ALMOST AT THE END, THE FATHER FIGURE OF THE WILLMOVE COMPANY APPERARED ON THE EMAILS SCENE DEMANDING 540 EUROS FOR CUSTOMS CHARGES...... NO REASON, NO DETAILS OF WHY THIS PAYMENT....JUST 540 EUROS IN TAXES AT THE PORT.... MAKING A TOTAL COST FROM DERBY TO TENERIFE OVER SIX THOUSAND EUROS..... AND WE THOUGHT THAT WE WERE IN THE HANDS OF A COMPETITIVE COMPANY....
PLEASE PEOPLE, DO YOUR RESEARCH... READ THE COMPANIES REVIEWS.... BE AWARE.Read more
Communication before and after
Incompetence and unreliable
Moved from Derby (United Kingdom) to Tenerife (Spain)
S.K.
April 1, 2020
on Sirelo
It took them one month longer than the promised delivery day and they lost two boxes. It was a nightmare dealing with them.
Delay
Lost items
Moved from Brier (United States) to Leicester (United Kingdom)
