Total Moving Solutions

About

Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands.

All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies.

Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI).Read more

Sirelo asks...

What makes your company stand out?

Myself and the team pride ourselves on the service we are able to provide our customers. With the partnerships we have within the removal industry, we have the flexibility to tailor our removal services to meet all of our clients specific needs and budgets. Our hard work is reflected in our vast amount of reviews on the various removal review websites which include Google, Trust Pilot and Removal Reviews, to name a few.

What is your insurance policy? How do you deal with damaged items?

All of our customers are offered the opportunity to take out TMS Insurance as part of their removal service with us. The Insurance is provided and covered by one of the Industry leaders within the Removal Industry. Customers wishing to cover their goods will be asked to fully complete an Insurance Valuation Form and their Move Manager will then provide a quotation for the cost based on the items declared. In the event that an insurance claim is required to be made, customers will need to complete a Claim Form and provide pictures and details of the damages which have arisen. Our Operations Manager will then liaise with our Insurers to handle the claim.

What is the best advice you would give to customers?

We always strongly encourage customers to ensure that when comparing quotes that they have requested the same level of service and volume of goods, to make comparing a much easier process for them. Secondly, customers should always do their research on any companies that they may be looking to select to undertake their removal, to ensure there are no surprises along the way.

Reviews

423

9.7

based on 423
Sirelo and Google reviews

How is the review score calculated?

S.L.

December 3, 2024

on Sirelo

The experience was very good. I provided a description of the items I wanted moved and received a price that was very good (better than the competitors). I then had the items collected from Sweden and delivered to the UK without any drama or problem at all. Throughout the process I received good customer service (via both phone and e-mail) and all the answers and information I needed with any enquiries I had. It was a very stressless move!

Price

Moved from Stockholm (Sweden) to Woking (United Kingdom)

Response of Total Moving Solutions

December 12, 2024

Thanks for taking the time to leave a lovely review, [Name removed by Sirelo].

I am pleased to hear you have been happy with your removal service by ourselves and thrilled that your move was made stress free working with your Move Manager, [Name removed by Sirelo].

Wishing you all the very best and thank you again for your business.

Many thanks,

James

October 28, 2024

[Name removed by Sirelo] made the experience of moving from Ireland to England on short notice as smooth and stress free as possible and at an affordable price. He and his team, including the local partners who did the packing, transporting and delivering, did an excellent job. We’re thankful for their professional service.

Moved from Castlebar (Ireland) to Cambridge (United Kingdom)

Thank you for the kind review, [Name removed by Sirelo].

I am pleased to hear that you have been happy with the service provided by[Name removed by Sirelo] and that we were also competitive on price for your removal.

Wishing you all the very best for the future and should you require future removal services, please do get in touch.

Many thanks,

James

Seyed

October 18, 2024

My point of contact was [Name removed by Sirelo]. The shortest way to describe him is that he is a professional gentleman. What he promised is exactly what we got - no hidden fees, no tricks, nothing! They offered the best price and the best service I could ask for in an intercontinental move. The way everything was packed, handled and delivered in the UK and Australia was very professional and beyond perfect.

I would definitely recommend to use TMS because it doesn't get any better than this. Thanks for the PERFECT service and professionalism.

Moved from London (United Kingdom) to Adelaide (Australia)

October 23, 2024

Thank you for the great review, Seyed.

I am pleased to hear that [Name removed by Sirelo] your Move Manager provided great customer service.

Thank you for the recommendation and wishing you all the very best in Australia.

Many thanks,

James

R.P.

August 13, 2024

We used TMS to move relocate to New Zealand and have had a first rate experience. [Names removed by Sirelo] and the Team were with us each step of the way, and able to flex to our arrangements as they changed in New Zealand. We had a few small breakages en route - nothing costly, and the insurance excess would have wiped out any recovery. So TMS offered a small in-house gesture of goodwill, which was a very decent touch at the end of an all-round excellent experience. We won't be using TMS again as we're definitely not moving to the other side of the world again (!) but would strongly recommend them.

Helpful

None

Moved from London (United Kingdom) to Auckland (New Zealand)

September 3, 2024

Thanks for the great review, [Name removed by Sirelo].

I am really pleased to hear you have been happy with our services and that we were able to assist with an in house goodwill for the breakages which arose.

Wishing you all the very best in New Zealand and thank you again for your business.

Many thanks,

James

C.R.

July 27, 2024

[Name removed by Sirelo] and the Total Moving Solution team were amazing! They communicated clearly every step of the way in my move from Bristol to Australia and were a super competitive price. I wouldn't hesitate to recommend them to anyone moving near of far.

Professional

Moved from Bristol (United Kingdom) to Brisbane (Australia)

Thanks for the fantastic review, [Name removed by Sirelo] and the recommendation, it is very much appreciated.

I am really pleased to hear you have been happy with the removal service and customer service provided by [Name removed by Sirelo].

Wishing you all the very best in Australia.

Many thanks,

James

T.Y.

June 6, 2024

Excellent service, superb move - perfect on all counts! As easy a move as I have ever had thanks Total Moving Solutions staff.

Moved from Kilkenny (Ireland) to London (United Kingdom)

Thank you for the 5* review, [Name removed by Sirelo].

I am pleased you have been happy with the service provided and thank you for your business.

Wishing you all the very best.

Many thanks,

James

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About

Sirelo asks...

What makes your company stand out?

What is your insurance policy? How do you deal with damaged items?

What is the best advice you would give to customers?

Reviews

Want to move with this company?

Review Sources

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