DBM Express



Average score of 8.7 out of 6 reviews
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DBM Express
M25 Business Centre, 121 Brooker Rd
EN9 1JH Waltham Abbey
02036213141

About removal company DBM Express

Moving home is the start of a new adventure. DBM Express understands that people have different needs so they offer a wide range of services to suit everyone's needs. They specialise in planning flat, house and office removals and the aim is to make things simple while the whole process will be explained to you.Before the move, DBM will visit you at home (free), No-obligation (survey) to discuss all your requirements and get a detailed, fixed price entirely based on your needs and requirements, a quote tailored for you. Once your property has been seen the quote stays valid for 60 days, so you can take your time to decide.They provide a wide range of services from you to choose from:· DBM can help you de-clutter before or after you move with recycling of unwanted furniture and belongings;· If you need packing materials DBM delivers them in advance along with everything else you might require;· DBM offers temporary or long term storage for anything you don’t want to take with you;· DBM uses protective coverings to protect your furniture during the moving process;· They dismantle and reassemble furniture;· All furniture and all boxes will be going in your desired room and position. All furniture will be assembled the same way it was found;· DBM can remove windows or doors for access as well as putting them back afterwards.Packing your house to move can be stressful process and that is why DBM Express offers you a full packing service to ease the pressure. And this is not all, they can also unpack everything for you and de-clutter your new home of all the boxes and wrapping that has been used during the move. DBM prides of being Eco-friendly and they reuse as well as recycle all materials.

Services

Domestic removals

Type of Mover

Unknown

Associations

DBM Express is, to our knowledge, not part of any association.


Details

Established
2010
Employing
Unknown
Trucks
Unknown

Services

Domestic removals

Type of Mover

Unknown

Associations

DBM Express is, to our knowledge, not part of any association.

Details

Established
2010
Employing
Unknown
Trucks
Unknown

There are currently 6 reviews for DBM Express.
Write a review

Recommendation

DBM Express removals were utterly fantastic. They came highly recommended and moved us this summer. Nothing was too much trouble and if I'd known how stress-free they would make everything on moving day, I could have avoided a near mental breakdown! The removal men were absolutely brilliant, everything ran ahead of time and, if anything, I felt guilty for not having to lift a finger to help! Incredible efficiency and such lovely people too.
I cannot recommend DBM Express enough. They have a team of genuinely friendly, helpful understanding people who went out of their way to make our move as seamless and stress-free as possible. Thank you all so very much. :-)

Moved from Hornchurch (United Kingdom) to Hornchurch (United Kingdom).


Recommendation

Superb service from start to finish. Quick , efficient and professional - couldnt fault them in any way and they made sure our move was smooth and hassle free. Highly recommended. Well done lads.

Moved from London (United Kingdom) to London (United Kingdom).


Recommendation

We were very happy with our team. They arrived on time and just got on with the job very efficiently. Even though there were problems with our oversized sofa and a delay of about three hours outside the new property, they were still very courteous, friendly and patient and finished the job. We couldn’t have asked for more and would definitely recommend them to anyone. Well done boys 👍👍

Moved from London (United Kingdom) to Herne Bay, Kent (United Kingdom).


Recommendation

I have used DBM twice now. I went back to them as recently as last week. There are several reasons: cost, efficiency, enthusiasm, reliability, customer service, attitude and speed. I really enjoy emailing their customer service team who respond promptly and in a warm and friendly manner. They are never late - load in minutes and are not phased by tiny, narrow streets! I will use them again. My experience differs from an earlier review - which sounds extremely unfortunate. I have only good things to report. What a great team!

Pros and cons
Attitude
Price
Moved from London (United Kingdom) to Hastings (United Kingdom).


Recommendation

The two removals trucks were due between 12-2pm and arrived on the dot of 12. The team of four Romanian men were polite, friendly, efficient, strong and helpful. During my research I had read a review on the website that mentioned a 'can do' attitude. This was absolutely the case. The team worked quickly and efficiently. I had not managed to get to the contents of my loft to prepare it for the move but the DBM guys got up there and brought it all down - cast iron sewing machine, bookcases, stone sculptures.. it was filthy up there but they just got on with it with no complaint.

The trucks left London late afternoon and were expected in remote West Somerset between 8-10am. They arrived shortly after 8am. The contents were unloaded quickly and efficiently. In particular, the very heavy piano was carried down a flight of eight outdoor steps without touching the ground. We even got a tune from one of the guys!

The men were very careful with my possessions. Things were sensitively ha.. Read more

Pros and cons
charming, polite and efficient
can-do attitude
Moved from London (United Kingdom) to Taunton (United Kingdom).


No recommendation

BE WARNED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By the very nature of DBM's dishonestly in dealing with my grievances
I am sure there may be a comment below rubbishing my claims.
It appears they have done similar things with other bad reviews.

Perhaps read them and make up your own mind.

I have nothing to gain from this review, I simply wish to warn people
about what they might encounter from the services at DBM.

If DBM wish to contact me, you have my details, we can resolve this
issue and I can amend this review accordingly.

Below is a précis of events and their incompetence.

As a cabinet maker I hired DBM to lift a heavy table I had made for a client into a
basement from the street.

They made assurances that the operation would be conducted as per my
instructions using four men and ropes.

On the day only three men turned up, they used no ropes and broke a very expensive table.

The team would not admit what they had done, accused .. Read more

Pros and cons
everything
Moved from London (United Kingdom) to London (United Kingdom).

Headquarters

DBM Express

M25 Business Centre, 121 Brooker Rd
EN9 1JH Waltham Abbey
02036213141

Branches

London Suite 8; 19 Greenwood Place, NW5 1LB,, London
07815 692484