About
1st Choice Removals is based in the Poole and Bournemouth areas of Dorset, and yet carrying out removals throughout all areas of the UK, all of Eastern and Western Europe and all destinations worldwide.







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Reviews

Great service, with care and hard work, and with the crew's sense of fun, they made our move a lovely, happy experience.


On moving day 3 vans arrived and 4 or 5 men we showed them around and told them what had to be moved. Unfortunately it would appear the van with all the doorframe protection and door protection didn’t turn up and within seconds they removed the front door and rested it up against the living room window. A rubber mat was placed on the stairs and then promptly removed as they were tripping on it due to not using the promised stair bars!
Whilst removing our 2 month old double chest of drawers they managed to put a great chip in the side and snap two plinths, another dropped a plastic crate on the path outside smashing an antique cake stand that had been in my wife’s family since the early 1950 and then sweeping it up and throwing it in the bin (I assume trying to hide the evidence) unfortunately for him 2 of us saw him do it and questioned him straight away!
We arrived at our new property which we had just had decorated throughout. Unfortunately the covers promised had still not found there way to us. Everything was placed in the house at double quick speed. Unfortunately in the rush a chunk was taken out of our hallway wall as they were trying to force the bedframe in to our bedroom. Another box was dropped smashing a decorative ornament.
I was told by the men that I would have to email the company to report damages.
I emailed in and was asked to fill in a claim form which I duly did. I was more than fair with the replacement costs which came to a total of £325. I have today recieved an offer of £99! and for them to send one of they’re team round to repaint a wall that needs filling sanding and painting.
Needless to say this pathetic offer has been rejected.
Would seriously not recommend this company to anybody totally unprofessional outfit.Read more

