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Services
International removals
National moving
About
Fox Moving & Storage provides domestic and international removals services. Whether you’re looking to move home or relocate your business. They also offer storage solutions.
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Reviews
198
Sirelo and Google reviews
43% of the users recommend this removal company
R.C.
February 10, 2026
on Sirelo
Professional Negligence or Predatory Pricing? Avoid Fox Moving.
I am currently in the middle of a move from the UK to Colorado, and my experience with Fox Moving (specifically Manager [name redacted by Sirelo]) has been nothing short of a nightmare.
Fox Moving performed a full virtual video survey of my home. Despite seeing my belongings and knowing I am a family of five moving internationally, they issued a quote based on just 9.2 cbm and a ludicrous 6 cartons (boxes). Any professional mover knows it is physically impossible for a family of five to move with 6 boxes.
I relied on their 'expert' assessment and signed the contract. However, as soon as my life’s possessions were locked in their warehouse, the 'bait and switch' began. [Name redacted by Sirelo] hit me with a 75% volume increase and a staggering £2,900 upcharge. When I challenged this professional failure, the response was a doubling down on corporate jargon. They blamed me for the box count—an estimate they provided after a professional survey. Holding a customer’s goods 'hostage' in a warehouse to force a 50% price hike on an already accepted contract is a predatory business practice.
I have been forced to pay this additional £2,900 just to get my belongings shipped. I have formally escalated this to the British Association of Removers (BAR) and the Removals Industry Ombudsman. Prospective customers beware: If their quote seems lower than others, it’s a trap. They will wait until they have your goods in their warehouse before they reveal the true, inflated price. Save yourself the stress and the thousands of pounds—choose a company with integrity. Stay away from Fox Moving!Read more
I am currently in the middle of a move from the UK to Colorado, and my experience with Fox Moving (specifically Manager [name redacted by Sirelo]) has been nothing short of a nightmare.
Fox Moving performed a full virtual video survey of my home. Despite seeing my belongings and knowing I am a family of five moving internationally, they issued a quote based on just 9.2 cbm and a ludicrous 6 cartons (boxes). Any professional mover knows it is physically impossible for a family of five to move with 6 boxes.
I relied on their 'expert' assessment and signed the contract. However, as soon as my life’s possessions were locked in their warehouse, the 'bait and switch' began. [Name redacted by Sirelo] hit me with a 75% volume increase and a staggering £2,900 upcharge. When I challenged this professional failure, the response was a doubling down on corporate jargon. They blamed me for the box count—an estimate they provided after a professional survey. Holding a customer’s goods 'hostage' in a warehouse to force a 50% price hike on an already accepted contract is a predatory business practice.
I have been forced to pay this additional £2,900 just to get my belongings shipped. I have formally escalated this to the British Association of Removers (BAR) and the Removals Industry Ombudsman. Prospective customers beware: If their quote seems lower than others, it’s a trap. They will wait until they have your goods in their warehouse before they reveal the true, inflated price. Save yourself the stress and the thousands of pounds—choose a company with integrity. Stay away from Fox Moving!Read more
Unprofessional
Moved from London (United Kingdom) to Colorado (United States)
J.J.
November 5, 2024
on Sirelo
I am a grumpy middle aged woman which makes me hard to impress. Well I am impressed! The three chaps from foxes Wellington have just picked up my stuff. Totally stress free day as they are so good at what they do. Cheerful too. Thank you guys you were wonderful 😁
Price
Moved from Carhampton (United Kingdom) to Wales (United Kingdom)
M.J.E.
September 5, 2022
on Sirelo
Boys very polite and professional, I was disappointed that certain garden pots etc were left even though I had been reassured by Surveyor that everything would be taken as long as plants not taller than nine foot.
Moved from Pontyclun (United Kingdom) to Crosby (United Kingdom)
J.M.
June 9, 2021
on Sirelo
Expensive and rushed. Some damage and losses. Fox very reluctant to deal with our complaint. Seem to use tactic if ignore and the complaint will go away. Paid for insurance but can’t make progress with our claim.
Friendly removal crew
Rushed offload
Damage and losses.
Moved from Lydney (United Kingdom) to Brigg (United Kingdom)
A.B.
February 22, 2021
on Sirelo
My wife is a paraplegic and we engaged Fox movers in Stourbridge we paid them £800 up front. This included help with packing. On arrival the removal men said they had to ring their boss, we then had a phone call from a lady saying that because of hygiene concerns they would be cancelling the job. My wife is a paraplegic I work full time plus see to her daily care. My house is small which is why we had to move but it is not in any way dirty. The way they treated us was utterly disgusting and they basically left us in a vulnerable situation as we had to vacate that property on the day as other people were moving in
Moved from Dudley (United Kingdom) to Dudley (United Kingdom)
D.W.
November 12, 2018
on Sirelo
I can only express my thanks and admiration to the Fox removal team of [names removed by Sirelo] who organised, itemised, packed and loaded my household and worldly possessions over a two day period. This team were a credit to Fox International and tackled the job with a combination of care, expertise and humour. Although this is the first stage of the journey to Australia it is safely on its way.
Attention to detail.
Market place value for the task.
Moved from Llandudno (United Kingdom) to Brisbane (Australia)
I am very sorry for the inconvenience that was caused to you but as you know, our vehicle arrived punctually at your home on the appointed day and the crew carried out the required appraisal of the property for Covid-safety reasons. Given the circumstances, their opinion was that they would not be able to carry out the move safely, therefore after you had spoken to their manager they were instructed to return to their depot. We immediately refunded 100% of your removal charges directly to your bank account and without dispute.
We very much regret that this occurred and the difficulties that were caused, but the conditions did not meet with the necessary Covid safeguards that we have to adopt to carry out a removal with the care needed and in line with government advice. We provided you with our Covid precautions in the appointment email for your survey and it was discussed again with you at the time of the survey. The same advice and information was repeated in writin g as an attachment when we sent you your quotation and we also sent you a 16 point questionnaire the day before the removal to establish whether you understood the necessary arrangements to carry out the move safely. We have a duty of care to protect our staff as well as our customers from harm, so we go to great lengths to meet the guidelines that are necessary to carry out a removal properly and legally in these difficult times. Under the current and prevailing circumstances, our industry is allowed to carry out removals so long as certain conditions are met and our customers are normally very happy to see the care that we take to be able to operate the removal.
I apologise for any distress that you experienced and if you contact me directly I would be happy to discuss the issues and provide more detail, but it is only fair that other reviewers see the reasons for the extremely rare circumstances that caused us to decline to carry out your removal.
Stephen Denning
Quality Manager
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