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Services
International removals
Excess baggage
Car & Vehicle transport
Art transport
About
They offer a range of specialist international shipping services - baggage shipping, personal effects shipping, car shipping, fine art shipping, furniture shipping and international household removals to Australia, New Zealand, South Africa, Canada, USA, Asia and prominent locations around the world. Anglo Pacific is one of the largest shipping companies and international removal companies with Maersk Line, the world's largest container shipping company. Their branch network covers the entire UK and their international shipping service spans the globe.Read more
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Reviews
164
Sirelo and Google reviews
60% of the users recommend this removal company
S.
August 29, 2024
on Sirelo
Run as fast as you can from this removal company. Shocking packing service. Attitude of staff from the get go was unhelpful and obstructive. I have moved internationally more times than I can count and this company is hands down the worst I have ever encountered. They took away our 'fragile' items to crate at another location. No evidence of them having made it in one piece to their warehouse. We were just shown photos of the closed crates. Terrible packing in general. Some items not wrapped at all, just thrown into boxes. Picture frames put in bags, no bubble wrap. No protection for legs of furniture on an international move (even though this is what we paid for). Furniture wrapped with paper. On receipt we had sooooo much broken furniture and glass ware. We even found they had put empty plastic storage boxes of ours into a box - most likely to increase volume. We have many broken antique pieces of furniture. Upon complaining to the management we were quoted terms and conditions because we didn't take their insurance. Very very upset with this terrible service. Shameful service.Read more
Careless with furniture
Moved from Surrey (United Kingdom) to Bangkok (Thailand)
R.P.
December 29, 2020
on Sirelo
They did everything we requested and what they offered. The staff were first class, we could not fault them. They were extremely efficient
Efficient
Cost effective
Moved from Clevedon (United Kingdom) to Deerfield Beach (United States)
O.K.
December 30, 2019
on Sirelo
This company is operated by unscrupulous people who will not hesitate to STEAL any items of value. They will also carelessly pack things, causing damage to your items. We were so busy with the move that we didn't have time to check our things properly within 1 month, therefore lost insurance claim. D NOT use this company!
Expensive
They stole our valuables.
Moved from London (United Kingdom) to Melbourne (Australia)
Adam Gross
October 29, 2019
on Sirelo
We had previously used Pickfords and had a good experience. From the reviews, we thought Anglo-Pacific would be similar quality, at a 15% cheaper price point based on the quotations. Unfortunately not, for reasons I think is well-reflected in some of the reviews...
The main issue - we asked for delivery in Israel 15 August, they collected our goods in the UK on 7th July with a 2-3 week transit time. We have understood from our correspondence that nobody on their side bothered to book the boat until early/mid August. The result - delivery a month late (compounded by a further 1-week delay as a result of high winds at the port)...
Other secondary issues - a sarcastic guy who collected our goods full of comments about our items that made us uncomfortable; not bringing enough boxes and papers to complete the collection on the intended day; lack of responsiveness to communications (in one case, 13 days); poor or absent labelling of the boxes.
To be fair, when we raised the complaint, we were offered a small amount of compensation. However, this was a fraction of the amount of extra cost we had incurred as a result of the delay, so we refused it unless they upped the amount, which they refused.
On the other side, the local delivery agents on the Israeli side were excellent, and AP were helpful when we needed to retrieve an item that had accidentally been put into shippingRead more
The main issue - we asked for delivery in Israel 15 August, they collected our goods in the UK on 7th July with a 2-3 week transit time. We have understood from our correspondence that nobody on their side bothered to book the boat until early/mid August. The result - delivery a month late (compounded by a further 1-week delay as a result of high winds at the port)...
Other secondary issues - a sarcastic guy who collected our goods full of comments about our items that made us uncomfortable; not bringing enough boxes and papers to complete the collection on the intended day; lack of responsiveness to communications (in one case, 13 days); poor or absent labelling of the boxes.
To be fair, when we raised the complaint, we were offered a small amount of compensation. However, this was a fraction of the amount of extra cost we had incurred as a result of the delay, so we refused it unless they upped the amount, which they refused.
On the other side, the local delivery agents on the Israeli side were excellent, and AP were helpful when we needed to retrieve an item that had accidentally been put into shippingRead more
Used a good delivery agent on the other side
Helped us retrieve an item accidentally put into the shipping
Inefficient to book the shipping
Poor response to communications
Moved from Leeds (United Kingdom) to Haifa (Israel)
S.B.
January 12, 2019
on Sirelo
Movers were very helpful and flexible. Offered extra services such as air freight options as well as sea freight.
Excellent communication
Flexible to change
The packed some things we didn’t want them to send
Initially sent air freight to the wrong address
Moved from Teddington (United Kingdom) to Auckland (New Zealand)
D.G.
November 24, 2018
on Sirelo
Estimator visited and quote seemed very reasonable however estimate was so poor the actual cost was nearly double.
Moving crew in UK excellent
DOM removals in Malta excellent
Very poor quote
Communication poor
Moved from Gravesend (United Kingdom) to Valletta (Malta)
