Anglo Pacific International

7.1 (14‎)
i
What customers are saying
pro
Price (4)
pro
Communication (3)
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Helpful (3)
con
Communication (2)
Services
International removals
Excess baggage
Car & Vehicle transport
Art transport
Associations

About

They offer a range of specialist international shipping services - baggage shipping, personal effects shipping, car shipping, fine art shipping, furniture shipping and international household removals to Australia, New Zealand, South Africa, Canada, USA, Asia and prominent locations around the world. Anglo Pacific is one of the largest shipping companies and international removal companies with Maersk Line, the world's largest container shipping company. Their branch network covers the entire UK and their international shipping service spans the globe.Read more

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Reviews

64% of the users recommend this removal company
 on Sirelo
They did everything we requested and what they offered. The staff were first class, we could not fault them. They were extremely efficient
pro
Efficient
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Cost effective
Moved from Clevedon (United Kingdom) to Deerfield Beach (United States)
 on Sirelo
This company is operated by unscrupulous people who will not hesitate to STEAL any items of value. They will also carelessly pack things, causing damage to your items. We were so busy with the move that we didn't have time to check our things properly within 1 month, therefore lost insurance claim. D NOT use this company!
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Expensive
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They stole our valuables.
Moved from London (United Kingdom) to Melbourne (Australia)
 on Sirelo
We had previously used Pickfords and had a good experience. From the reviews, we thought Anglo-Pacific would be similar quality, at a 15% cheaper price point based on the quotations. Unfortunately not, for reasons I think is well-reflected in some of the reviews...

The main issue - we asked for delivery in Israel 15 August, they collected our goods in the UK on 7th July with a 2-3 week transit time. We have understood from our correspondence that nobody on their side bothered to book the boat until early/mid August. The result - delivery a month late (compounded by a further 1-week delay as a result of high winds at the port)...

Other secondary issues - a sarcastic guy who collected our goods full of comments about our items that made us uncomfortable; not bringing enough boxes and papers to complete the collection on the intended day; lack of responsiveness to communications (in one case, 13 days); poor or absent labelling of the boxes.

To be fair, when we raised the complaint, we were offered a small amount of compensation. However, this was a fraction of the amount of extra cost we had incurred as a result of the delay, so we refused it unless they upped the amount, which they refused.

On the other side, the local delivery agents on the Israeli side were excellent, and AP were helpful when we needed to retrieve an item that had accidentally been put into shipping
Read more
pro
Used a good delivery agent on the other side
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Helped us retrieve an item accidentally put into the shipping
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Inefficient to book the shipping
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Poor response to communications
Moved from Leeds (United Kingdom) to Haifa (Israel)
 on Sirelo
Movers were very helpful and flexible. Offered extra services such as air freight options as well as sea freight.
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Excellent communication
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Flexible to change
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The packed some things we didn’t want them to send
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Initially sent air freight to the wrong address
Moved from Teddington (United Kingdom) to Auckland (New Zealand)
 on Sirelo
Estimator visited and quote seemed very reasonable however estimate was so poor the actual cost was nearly double.
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Moving crew in UK excellent
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DOM removals in Malta excellent
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Very poor quote
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Communication poor
Moved from Gravesend (United Kingdom) to Valletta (Malta)
 on Sirelo
Great professional packers. Arrived on time.
Moved from Southport (United Kingdom) to Adelaide (Australia)

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