Anglo Pacific International

5.2
based on 16
Sirelo and Google reviews
i
What customers are saying
pro
Price (4)
pro
Communication (3)
pro
Helpful (3)
con
Communication (2)
Services
International removals
Excess baggage
Car & Vehicle transport
Art transport
Associations

About

They offer a range of specialist international shipping services - baggage shipping, personal effects shipping, car shipping, fine art shipping, furniture shipping and international household removals to Australia, New Zealand, South Africa, Canada, USA, Asia and prominent locations around the world. Anglo Pacific is one of the largest shipping companies and international removal companies with Maersk Line, the world's largest container shipping company. Their branch network covers the entire UK and their international shipping service spans the globe.Read more

Sirelo asks...

What makes your company stand out?

This moving company has not yet answered this question.

What is your insurance policy? How do you deal with damaged items?

This moving company has not yet answered this question.

What is the best advice you would give to customers?

This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

16
5.2
based on 16
Sirelo and Google reviews
How is the review score calculated?
56% of the users recommend this removal company
Report review
 on Sirelo
I am having a horrific experience with Anglo Pacific.

The air shipment of my belongings was supposed to arrive over two months ago, yet it is still sitting in a customs warehouse. Throughout this process, Anglo Pacific has taken no ownership of the situation and has done very little to move things forward. Instead, I have had to contact their subcontractor (TNT) myself almost every day to chase updates and push the process along.

We also have a separate sea shipment with them. It has been several months, and it still has not even left the port. At this point, I have no idea when—or if—I will receive my belongings.

I would strongly advise others to avoid using Anglo Pacific. Thankfully, we used a different removal company for the majority of our household goods, and the difference has been night and day. They were professional, proactive, and reliable, whereas Anglo Pacific has been disorganised, unresponsive, and extremely disappointing.
con
Everything, do not use them if you want your items
Moved from London (United Kingdom) to Singapore (Singapore)
Report review
 on Sirelo
Run as fast as you can from this removal company. Shocking packing service. Attitude of staff from the get go was unhelpful and obstructive. I have moved internationally more times than I can count and this company is hands down the worst I have ever encountered. They took away our 'fragile' items to crate at another location. No evidence of them having made it in one piece to their warehouse. We were just shown photos of the closed crates. Terrible packing in general. Some items not wrapped at all, just thrown into boxes. Picture frames put in bags, no bubble wrap. No protection for legs of furniture on an international move (even though this is what we paid for). Furniture wrapped with paper. On receipt we had sooooo much broken furniture and glass ware. We even found they had put empty plastic storage boxes of ours into a box - most likely to increase volume. We have many broken antique pieces of furniture. Upon complaining to the management we were quoted terms and conditions because we didn't take their insurance. Very very upset with this terrible service. Shameful service.Read more
con
Careless with furniture
Moved from Surrey (United Kingdom) to Bangkok (Thailand)
Report review
 on Sirelo
They did everything we requested and what they offered. The staff were first class, we could not fault them. They were extremely efficient
pro
Efficient
pro
Cost effective
Moved from Clevedon (United Kingdom) to Deerfield Beach (United States)
Report review
 on Sirelo
This company is operated by unscrupulous people who will not hesitate to STEAL any items of value. They will also carelessly pack things, causing damage to your items. We were so busy with the move that we didn't have time to check our things properly within 1 month, therefore lost insurance claim. D NOT use this company!
con
Expensive
con
They stole our valuables.
Moved from London (United Kingdom) to Melbourne (Australia)
Report review
 on Sirelo
We had previously used Pickfords and had a good experience. From the reviews, we thought Anglo-Pacific would be similar quality, at a 15% cheaper price point based on the quotations. Unfortunately not, for reasons I think is well-reflected in some of the reviews...

The main issue - we asked for delivery in Israel 15 August, they collected our goods in the UK on 7th July with a 2-3 week transit time. We have understood from our correspondence that nobody on their side bothered to book the boat until early/mid August. The result - delivery a month late (compounded by a further 1-week delay as a result of high winds at the port)...

Other secondary issues - a sarcastic guy who collected our goods full of comments about our items that made us uncomfortable; not bringing enough boxes and papers to complete the collection on the intended day; lack of responsiveness to communications (in one case, 13 days); poor or absent labelling of the boxes.

To be fair, when we raised the complaint, we were offered a small amount of compensation. However, this was a fraction of the amount of extra cost we had incurred as a result of the delay, so we refused it unless they upped the amount, which they refused.

On the other side, the local delivery agents on the Israeli side were excellent, and AP were helpful when we needed to retrieve an item that had accidentally been put into shipping
Read more
pro
Used a good delivery agent on the other side
pro
Helped us retrieve an item accidentally put into the shipping
con
Inefficient to book the shipping
con
Poor response to communications
Moved from Leeds (United Kingdom) to Haifa (Israel)
Report review
 on Sirelo
Movers were very helpful and flexible. Offered extra services such as air freight options as well as sea freight.
pro
Excellent communication
pro
Flexible to change
con
The packed some things we didn’t want them to send
con
Initially sent air freight to the wrong address
Moved from Teddington (United Kingdom) to Auckland (New Zealand)

Want to move with this company?

Request a quote today! It’s quick, easy, and best of all, free! Compare with up to 4 other movers today.
Get quote

Review Sources

Sirelo
5.2
16
Facebook
Facebook
4.0
12

Other removal companies in London

10.0
570

The Man Van

London
View removal company
10.0
556

Pask's Removals

London
View removal company
10.0
553

Finest Van

London
View removal company