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Services
International removals
National moving
Excess baggage
Man & Van
Pet transport
About
Santa Fe Relocation have been providing high quality global moving services for over 100 years. Santa Fe has a global network of over 100 owned offices in 44 countries and 3,000 staff across six continents, which makes it well placed to offer a strong customer experience and to assist you in every kind of move you are looking for.
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Reviews
52
Sirelo and Google reviews
0% of the users recommend this removal company
S.I.K.
March 1, 2021
on Sirelo
STAY AWAY!
I saw the MANY negative reviews of Santa Fe Relocation online, but decided to go with them anyway, as I was in a desperate situation due to the pandemic. I have regretted that decision many times since.
The communication was bad from the beginning. I was assigned 3-4 different contact people who did not communicate between them, meaning that I had to spend hours giving the same information to people in the same company. I was also promised pick up on a specific date, which was a condition to me paying the deposit. I was informed that everything was in order. However, a few days before the pick up, I was informed by another person that this would not be possible and that I needed to be flexible.
Furthermore, they refused to deliver at the agreed delivery date even though I had paid. I still have not received the delivery and now they are requesting more money.
I would rate them 0/10 if possible!!
I saw the MANY negative reviews of Santa Fe Relocation online, but decided to go with them anyway, as I was in a desperate situation due to the pandemic. I have regretted that decision many times since.
The communication was bad from the beginning. I was assigned 3-4 different contact people who did not communicate between them, meaning that I had to spend hours giving the same information to people in the same company. I was also promised pick up on a specific date, which was a condition to me paying the deposit. I was informed that everything was in order. However, a few days before the pick up, I was informed by another person that this would not be possible and that I needed to be flexible.
Furthermore, they refused to deliver at the agreed delivery date even though I had paid. I still have not received the delivery and now they are requesting more money.
I would rate them 0/10 if possible!!
Very bad communication
Refused to deliver
Moved from Brussels (Belgium) to Vienna (Austria)
