About
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
1) They didn't have carpet protector or shoe covers. When I requested, they used 'blankets' to protect my carpet but as they lifted blankets up, black tar like dirt poured onto my creme coloured carpet. See attached photos that give a glimpse. I have spent 2 hours hoovering and will need to get carpet cleaner as well.
2) Packing - My throw and cushion were packed in the same box as toilet mat 🤢 !!! Some boxes were unlabelled.
3) Two men team arrived at 11am. It took them 9 hours to complete the move.
4) One of the lads tried giving me the box and asked if I could take it upstairs ?
5) Another lad asked if I'd be okay if they pack my clothes in bin bags - (not sure how they can even think of such a thing)
All in all - I really regret hiring them.