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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
A very good service from booking walk through quote to the move.
They were quick with the quote and reliable so would definitely recommend.
We did pay up front and understandably with house purchases, they can go wrong, so maybe that’s why. Also, I’d recommend the key waiver. We weren’t aware of this but were lucky that the sale went through early but our last house move was much later. It is mentioned on your written quote but I’d missed it.
Our first contact was with Bryan in the office, who came to price up the move for us. Bryan was very helpful, explaining everything for us. We had a very difficult sale, with a chain falling apart on exchange day, 2 days before completion, Bryan was really helpful & understanding of the situation & did his best to help us.
Finally on moving day the team from Woolcott/Burke Bros arrived at 8.30am, Wayne, Declan & Tiff were all really polite & friendly. After a look around at what we had they swiftly set to work loading our stuff & within 2 hours they were all loaded up & off.
We followed a few hours later. On arrival they followed us to our new house & offered to unload us, which we hadn’t expected as we had been told they would not be able to do it the same day. We were happy to wait until the next morning but they said they could have it done in 2 hours & were happy to get the job done.
So by 6.30pm we were fully unloaded having done a 200 mile journey as well.
The lads were fantastic.
Thank you.
FionaRead more








