I moved from Scotland to the Netherlands, and I hired the Glasgow branch of Britannia to ship my belongings. They said the delivery was going to be made within four weeks, Worst case scenario 8. I got my delivery after 12 weeks, and some things I truly cared about are lost forever.
During week eight, I contacted them, and they said that eight weeks was not the final term but an indication of the approximate time. I forwarded them the email where they said “worst-case scenario eight weeks,” and they apologized, but I felt like they were making fun of me.
I called twice during week nine since I had no idea where my belongings were or when and if I would have them again. They explicitly told me that the delay wasn’t due to the coronavirus but to the fact that they did not have a lot of business. So, even more offensive since it was a deliberate choice rather than an impossibility.
During week 12, I finally got my goods. Most of them arrived—however, some others did not. A box c.. Read more
Pros and cons
finally I got my belongings
Moved from Glasgow (United Kingdom) to Tilburg (The Netherlands).