Bournes Moves

About

Bournes provides a range of removals services both within the UK and overseas. We offer full container shipping as well as Groupage (Shared/part load) and airfreight services. We're a family run company with global resources, ensuring you get the expertise you need alongside personal service for a great move experience.

Sirelo asks...

What makes your company stand out?

Our customers tell us it's our people. From over 700 reviews on our Trustpilot page, the overwhelming feedback is that our customers felt supported by the advice and guidance of our sales team and move managers in preparing for their move (which is really important with something as big as an international move!) and that the removals crews made move day a stress-free and enjoyable experience. You can also rest assured that we're a reputable company, pre-vetted by FIDI and the BAR.

What is your insurance policy? How do you deal with damaged items?

We offer comprehensive international insurance through our global insurance partner, with a 30-day claim time limit and full claims support from our move manager.

What is the best advice you would give to customers?

Compare removal quotes carefully - don't just look for the cheapest and make sure any hidden or potential additional charges are also accounted for. Make sure in addition to price that you're reviewing quality assurance (e.g. FIDI or BAR certification) as well as volume, service levels (packing, crating etc.) and transit times to make sure that you're getting the value you want from your investment.

Reviews

115

8.3

based on 115
Sirelo and Google reviews

How is the review score calculated?

R.A.G.W.

April 14, 2026

on Sirelo

From the first visit to quote to the final delivery of our goods in Spain, we experienced excellent, professional service at all times. The various teams communicated well, guiding us through the stages, packed efficiently and delivered ahead of time.

Communication

Moved from New Haw (United Kingdom) to Almerimar (Spain)

Anthony Niven

March 14, 2026

First things first. Don’t ever use this company! Morally and ethically they are bankrupt.

We used Bournes to move our household items from the UK to Oz. As part of this process we paid £200 extra to ‘create’ up our expensive bluestone outdoor table. This creating was the only additional product we purchased from them. In summary they ‘forgot’ to create said item and when it turned up in Oz wrapped in just paper (not even bubble wrap) it was broken in dozens of pieces…. Bournes response ‘sorry we forgot to create it & we will refund you the £200 and offer you £40 compensation’. This is a £3k table.

I am beyond rage with their morally bankrupt and blaze attitude.

Don’t use them, stay a million miles away from them.

Unprofessional

Moved from Oxted (United Kingdom) to Gold Coast (Australia)

Sally Walker

September 8, 2024

The team of [Names removed by Sirelo] alongside [Name removed by Sirelo] in Geneva packed up so quickly we could not keep up with them. They were friendly and respectful and fun. I was delighted when the unpacking team included [Name removed by Sirelo] as we had a very large piece of furniture to get up UK stairs, which they managed despite misgivings in Geneva. I would recommend Bournes to anyone and everyone. Thank you.

Helpful

Moved from Geneva (Switzerland) to Weybridge, Surrey (United Kingdom)

Response of Bournes Moves

September 12, 2024

Thank you! We really appreciate you taking time to leave a review and are so glad to hear we helped make your move a great experience. Best wishes!

S.D.

February 8, 2024

The whole move was handled brilliantly from start to finish. If you are moving abroad this is your company, we had quite a complicated move to Italy, with only a small window for collection and delivery. Bournes did not miss a beat! We needed an external elevator do deliver everything to our new apartment and the Italian firm were exceptional. Had the whole container delivered and unpacked before 4pm!

Professional

Moved from Salisbury (United Kingdom) to Milan (Italy)

March 4, 2024

Thank you so much for taking the time to leave a review, we really appreciate your recommendation. We hope you're settling in well in your new home!

M.M.

November 12, 2023

Equipe tres bien organisée et tres professionnelle.
Contact au telephone facile et explications claires pour les papiers pour passer la douane de grand Bretagne a la France.
Tout est fait pour diminuer le stress du déménagement.

Efficient

Moved from Guildford (United Kingdom) to Paris (France)

R.C.

October 17, 2023

The individuals that came to pick up was very professional, respectful and considerate. Customer support throughout the move was excellent 👍🏾. My shipment arrived, alibiet 6 months later, in good condition and delivered with care. I was disappointed that in that I was told whatever was disassembled will be put back together for me on arrival. Unfortunately, that was not the case.

Friendly

Assembly

Moved from London (United Kingdom) to Alice Springs (Australia)

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About

Sirelo asks...

What makes your company stand out?

What is your insurance policy? How do you deal with damaged items?

What is the best advice you would give to customers?

Reviews

Want to move with this company?

Review Sources

Other removal companies in Rye

Morfeys Removals Ltd

P & D Removals Ltd

Helpful Guides

Move in the UK

International Move