Burke Bros Moving Group
Pros and cons
WV1 1PA Wolverhampton
About removal company Burke Bros Moving Group
Burke Bros Moving Group helps with your international removals. They offer a professional service for a smooth relocation overseas. With the global knowledge, contacts and affiliations to take care of you all the way to your new life.
Services
Associations
BAR EURA FIDI IAM PAIMAServices
Associations
BAR EURA FIDI IAM PAIMADetails
All staff very helpful, service exemplary making for a stress free move.
The removal van and Burke Bros staff arrived on time, very helpful the same for the return journey.
My mum, aged 88 moved at relatively short notice to be closer to us. It was a relatively small load, but everything about the service was outstanding. Both care and delivery of furniture, moving it until it was in exactly the right place, and also the respect and dealings with my mum who was leaving her home of 33 years. Cannot recommend highly enough. We considered a cheaper quote and we are so glad we didn’t go with the alternative firm. Burke bros we’re worth every penny.
The men arrived nice and early on the day of the move and were very polite and helpful, nothing was too much trouble.
Very friendly and efficient, [name removed by Sirelo] introduced himself with a lovely handshake, he boxed everything and nothing was any trouble. Would definitely recommend for any future pick up and delivery service.
3 workers didn't stop working and was fantastic took the stress out of moving home we had 2 children and would never had managed without these guys, they litrernally picked up our old house and moved it in to our new house, had to take part wardrobes and cot and built back the other end. Also trampoline.
We required a piano taking from a first story flat and moving upstairs to a new house. 4 people turned up for the removal and they were very professional, they all knew exactly what they were doing and they took all the necessary steps to ensure it was moved correctly but also safely. The piano was also wrapped in blankets to ensure no damage to the piano or the surroundings.
The removal was very quick and only took a couple of hours, which also included a 20 minute drive to our new house.
I would recommend Burke Bros to anyone who requires a removal service.
Packing was provided and the Packer seemed to be efficient and speedy. The actual move on the following day not so. The men couldn’t get 3 small solid wooden wardrobes downstairs though they had previously been taken up by my 87 yr old father. Had to live out of boxes for clothes for 3 weeks because of this until I could receive inferior replacements which cost me over £1000 a cost that I had not accounted for. When boxes were eventually emptied it was discovered that 3 bottles of Moët champagne was missing. Also found missing were 2 small oil paintings. Luckily I was able to contact the person who had purchased my house and they were eventually found. Although I haven’t received them yet I have been told that they will be returned to me at the weekend. Moving home is stressful anyway but the loss of 3 good wardrobes in excellent condition plus’s the realisation that Champaign and paintings were also missing contributed to further stress, anxiety and extreme disappointment
All furniture etc. very dusty due to mucky sheets?
Some marks to furniture.
Boxes sometimes left on side even though marked fragile.
Excellent service
Highly recommend this company
Couldn’t fault them
Went out of there way to help
Excellent service, the guys worked really hard all day and i wouldn't hesitate to use them again or recommend them to family and friends.
Everybody in the company was so helpful from my first phonecall to the guy who came out to advise me. The moving guys were so helpful too. I would definitely use this company again. Many thanks
Very flexible about booking . Turned up on time and very professional. Nothing was too much trouble. Guys were very professional and polite. Arrived and got the job done.
Excellent service from start to finish. Crew on the day a credit to the company. Very professional and polite.
We used the packing service and Burke Bros totally took away the stress of moving house. They were hard working, efficient and thorough. The guys were also really pleasant to deal with and we couldn’t fault them.
We used Burke Bros last week for a local move. The whole move went perfectly and despite a long delay due to problems with the Solicitors and completion, everything was moved into the new house quickly and efficiently. The team were professional, friendly and we could not have asked for more. I would not hesitate to recommend this company.
The company sent a Sales person to look at my belongings and he emailed a Quote, he explained that their Removal men were professionals and could remove the door or it's handles if necessary to get the large 3 seater settee out. The 3 Removal men were very polite and nothing was too much trouble for them. They enjoyed their job, and worked well together they all had a good rapport, and I felt in they were very professional and quick.
[names removed by Sirelo] were amazing from start to finish! They were early to the old house, friendly and efficient and took great care of our belongings. The move was really smooth from start to finish, they were really capable, even with a narrow, tricky first house. The other end was just as great, they placed everything where we asked and weren’t impatient when I changed my mind! We shared lots of laughs and I felt really confident in their ability. Thanks so much [names removed by Sirelo], you made the day completely stressless! :-)
Everything was moved very efficiently nothing was too much trouble. Staff were friendly and theyarrived on time
Excellent service. The team worked really hard and moved all of our furniture and belongings safely and carefully. A brilliant team!
Burke Bros. provided a fantastic service with my move to Ilkeston from Newcastle-under-Lyme.
The firm I had originally contracted were unable to do this date and, at very short notice, [name removed by Sirelo] managed to arrange a removal team for me. He was very efficient and professional throughout.
On the day the removal team [names removed by Sirelo] were exceptional. Nothing was too much trouble and their good humour meant that what could have been quite a stressful day ended up being good fun!
I have already recommended Burke Bros. to friends who are moving in the next few months.
Despite false starts the company have been as flexible as possible by changing the moving date with me .On the day of the move the team of 'lads' - 4,- [names removed by Sirelo] worked tireless and were exteremley polite and helpful. Nothung was too much. The made the move effortless!
Having moved many times in various countries, this move was without doubt the best, and caused the minimum amount of stress.
A very professional set-up. Pleasant, polite & helpful staff both beforehand and on the day of the move. All went smoothly & efficiently.
From the first visit for a quotation to the end of our move we were put at ease and were given a lot of advice and tips. They were very professional and due to the complications of our move we were looked after and felt our stress levels were minimised. The staff who moved us were polite and couldn't do enough for us. They may have been a little more on the expensive side but we felt our possessions were more important than the difference in the money.
Turned up on time, the guys were really friendly and professional. They took the beds down and put them back up the other end which was very important to us as we have 2 small children. The price was really good too and loved that they had wardrobe boxes to put our clothes in on hangers which made it really easy unloading the other end and ment we didn't have to fold everything and risk getting it creased.
All went according to plan, arrived on time. Team of two men were very helpful & courteous, handled our possessions with care.
The removal men arrived on time, they were extremely professional, friendly, respectful and courteous and took great care in moving the items that had a very high sentimental value to me. They went the extra mile by overcoming a problem of a sofa not fitting through a standard door. Nothing was too much trouble. They drove very carefully. They stacked the furniture in my garage for me as it was being stored and were very careful using their experience in how to place each item so that nothing was damaged. I cannot praise them highly enough. I would definately reccomend them and use them again.
Extremely efficient, friendly and helpful staff and went beyond what we were expecting and went out of their way to help us when we needed our furniture to be delivered from storage on a specific day. The removal men were very courtious, very careful and worked very hard. We cannot praise them highly enough.
Excellent service both in the pick up in the UK and the delivery to the Dordogne. Very professional staff who took great care with all of our belongings
Professional, efficient and cost effective. Top company from the director to the boys that carried out the works. I could not recommend this company enough.
Vehicle was taller than expected. Not all of our belongings were shipped. Storing at other end also poor as an extra unit had to be used for the remainder. Some breakage also at the house.
Response of Burke Bros Moving Group
We based the move on the volume that was pre-booked. Sometimes the volume does exceed the pre-booked space. We can only work with the list that was supplied to us and from an average dimensions guide.
We apologise if your expectations have not been met. The feedback is appreciated and will help us to keep improving.
Published on: 14th November 2018
I have nothing but praise for Burke Bros. We were let down by a previous company, so we contacted Burke Bros, with only one weeks notice and they moved us out without a problem at there busiest time. The removal men laid mats through the house and didn't put a mark on any walls. Being a new house the stairs are tight but everything came out without a problem. Special thanks to Jackie in the office, who answered all questions and put us at ease, she made moving alot less stressful. Nothing was to much trouble and felt you were being well looked after. We would recommend Burke Bros to anyone and we've already recommended to friends that are moving out soon.
From start to finish communication was excellent, no question was too much and answers and problem solving always came very quickly. The company appeared to care about my family and paid attention to detail. Everyone I came into contact with from end to end was professional and helpful.
The packing team were fantastic, organised, so fast and ever professional. If it mattered to me it mattered to them. I wouldn't use any other company in the future.
Absolute superb customer service from start to finish. A very personable and professional company. They really care about their customers and are there to answer any queries in a heartbeat along with superb advice. They talk you through every step of the process so making your relocation as stress free as possible. I have used their services twice and wouldn't hesitate to go sign up with them again. Burke Bros all the way!! You won't be disappointed.
Headquarters
Burke Bros Moving Group
WV1 1PA Wolverhampton
Response of Burke Bros Moving Group
We are sorry to hear that the removal service you received did not meet your expectations.
The removal crew employed on the move, collectively, have in excess of 50 years’ experience of conducting house moves. The crew did endeavour to manoeuvre the wardrobes through the confines of the stairway and doorway; utilising a number of different techniques to best manoeuvre the wardrobes. Unfortunately, the wardrobes would not to fit through the space in a fully constructed form. As you are aware, the wardrobes are glued and we can not dismantle glued wardrobes as part of our moving service due to the likelihood of splintering and damage being caused to the furniture.
We are pleased that you are now in receipt of the missing items.
Mr Burke will be writing to you under separate cover and including an insurance claim form in respect of the missing champagne bottles, if you are still unable to locate the bottles in the interim.
Published on: 7th June 2019